FAQ

We are based in Brisbane, Australia.
Orders can be collected from Murarrie by appointment.

We are ONLINE ONLY and do not have a store front.
If you are local, you are welcome to collect your order by appointment only.

Yes, you may add to your order if your original order has not yet shipped.
Select the 'add to order' checkbox on the cart page for the Add to Existing Order shipping option to appear.
An invoice will be sent for your attention if the pricing differs from what has been paid.

Individual turn-around times can be found on each product. We offer in stock, pre-order and On Demand fabrics.
In stock items are generally sent within 2 days of ordering.
Pre-order and On Demand items typically take approximately 3 weeks from when orders are sent to the printer.

Most fabrics and elastics are sold in 25cm increments and cut continuously. To order 1m, you would order 4 units.
On Demand fabrics have a minimum order of 2 units (50cm) and Request Me fabrics have a minimum order of 20 units (5 metres).
Elastic can be purchased by the roll/bag at a discounted price and each product contains a table indicating quantity that should be purchased.

We are not able to provide samples of individual fabrics, but we do have samples available for our print bases and a swatch sheet for our BOO35 range of printed solids.
You can find our swatches on the website here.

Yes! Free shipping is available for Australian orders over $250.
Promotional rates are available for international orders over $100.
Shipping promo rates appear automatically in the shipping options at checkout when order thresholds are met.

We ship from Brisbane, Australia and offer international shipping.
Promotional rates are available for orders over $100.
Promo rates appear automatically at checkout when order thresholds are met. Rates info here.
Duties and taxes may be applicable for your country and are the responsibility of the purchaser.

What an awesome person you are! Your friend or relative is going to love it!
You can find our digital gift cards on the website here.

Absolutely! Each product contains a discount table with details of the applicable volume discounts. Discounts are automatically applied at checkout.

On Demand is an extensive print library which can be printed on your chosen base. Orders are collated and sent to the printer twice a month and take approximately 3 weeks to arrive. You can read more about On Demand here.

Our Request Me range is an extensive range of solid fabrics that can only be ordered in bulk. Minimum order quantity is 5m per print.
This range operates on a pre-order basis and takes approximately 3 weeks to arrive once ordered.

BOO35 is an On Demand collection. It features a variety of printed solids and textures in 35 signature colours.
All prints can be printed on your chosen base and a number of the prints can be rescaled.

Yes! Join our group to share your creations, ask questions or be inspired by others! You can find us on facebook here.

Use our Contact Us page here.